Service Leadership Specialist

2 weeks ago

Chandigarh, Chandigarh, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

Job Overview

We are seeking a seasoned professional to lead our service and operation team. The ideal candidate will have a proven track record of managing services and operations in the BFSI industry, with a strong understanding of financial products and services.

  • Foster a culture of excellence and continuous improvement within the team by developing and implementing strategies to enhance customer satisfaction and loyalty.
  • Analyze operational data to identify areas for improvement and optimize processes to ensure efficient service delivery.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.

Requirements

To succeed in this role, you will need:

  • Proven experience in managing services and operations in the BFSI industry.
  • Strong leadership and communication skills to motivate and guide your team.
  • Able to analyze complex data and make informed decisions to drive business outcomes.
  • Experience in managing budgets and resources effectively to achieve business objectives.
  • Strong problem-solving and conflict resolution skills to resolve issues efficiently.

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