Global Logistics Operations Support Professional

5 days ago


Chandigarh, Chandigarh, India Sana Search International Full time
Company Overview

Sana Search International is a renowned recruitment agency that specializes in placing talented individuals in top companies worldwide. With years of experience in the industry, we have built a reputation for delivering exceptional results and exceeding client expectations.

We pride ourselves on our ability to understand the unique needs of each client and candidate, ensuring a smooth and efficient hiring process. Our team of experts works tirelessly to match the right talent with the perfect job opportunity.

Salary

The compensation package for this role includes a monthly salary ranging from 27,000 to 33,000. The exact figure may vary based on individual performance and company policies.

Job Description

As an International BPO / Call Center Executive, you will be responsible for delivering exceptional customer support experience to clients over the phone. Your primary goal will be to resolve customer queries efficiently and effectively while maintaining a professional demeanor at all times.

You will work closely with the sales team to ensure seamless customer communication and address any concerns that may arise during the sales process.

Your key responsibilities will include:
  1. Providing top-notch customer support through phone calls, emails, or other communication channels.
  2. Maintaining accurate records of customer interactions and transactions.
  3. Collaborating with the sales team to resolve customer queries and concerns.
  4. Ensuring compliance with company policies and procedures.


Required Skills and Qualifications

To excel in this role, you should possess the following skills and qualifications:
  1. Bachelor's degree in any field (graduate).
  2. 12th pass.
  3. Previous experience in a customer support role (a plus).
  4. Excellent communication and interpersonal skills.
  5. Ability to multitask, set priorities, and work independently.
  6. Willingness to work rotational night shifts.


Benefits

We offer a comprehensive benefits package that includes:
  1. Health insurance.
  2. Paid sick time.
  3. Paid time off.
  4. Provident Fund.


Others

This is a full-time, permanent position offering a competitive salary and benefits package. If you are a motivated individual looking for a challenging role in customer service, please apply. We look forward to hearing from you

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