Chief Software Architect

2 weeks ago


Chennai, Tamil Nadu, India Covenant Consultants Full time
Job Title: Chief Software Architect - AI and Service Platforms

Job Summary:

We are seeking an experienced Chief Software Architect to lead our digital innovation and service experience initiatives. As a key member of our team, you will be responsible for developing and implementing AI-powered solutions that enhance user experience and optimize service operations.

Key Responsibilities:

* Develop and maintain experience platforms (SOEs) that handle service requests for our business group.
* Ensure effective integration of AI solutions into the service journey.
* Drive business value through AI solutions within the service domain.
* Collaborate with leadership to establish goals and communicate the vision for the team.

Requirements:

* 10+ years of relevant experience in software development, with a focus on AI, digital innovation, and service platforms.
* Experience in developing and deploying AI models to production (2+ years).
* Proficiency in technologies like Spring Boot, React, and Python, with expertise in AI/ML techniques for working with large data sets.
* Demonstrated leadership in technology selection, architecture, and full-stack implementation.

Preferred Qualifications:

* Experience in the telecom network domain (5+ years).
* Direct experience managing global, diverse teams.
* Recognition through patents, papers, or active participation in professional bodies.

Skills and Traits:

* AI/ML Expertise: Proven experience in leveraging AI and machine learning techniques to improve customer experience and optimize service operations.
* Cross-Functional Collaboration: Strong ability to work across departments and teams to drive digital transformation and streamline processes.
* Leadership & Mentorship: Ability to lead, inspire, and mentor team members to foster a culture of continuous learning and high performance.
* Strategic Vision: Capability to align technical solutions with business goals, delivering tangible results.

Work Environment:

This is a hybrid role, with flexibility to work from home and assigned office days determined by the manager.

About the Role:

This is an excellent opportunity for an experienced software development leader with a strong background in AI, telecom services, and team management, who is ready to drive innovation and deliver high-quality service experiences.

Contact Information:

Please note that we do not accept unsolicited resumes. If you are interested in this opportunity, please submit your application through our official channel.


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