Healthcare Operations Coordinator

1 week ago


Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Limited Full time
About the Role

The Healthcare Operations Coordinator will play a critical role in ensuring the smooth operation of our healthcare claims processing department. This individual will be responsible for reviewing medical documents, policy documents, and system notes to make informed claims decisions, identifying potential fraud activities and trends, and staying up-to-date on new policies, processes, and procedures impacting claims processing.

Key Responsibilities
  1. Review and process insurance claims in accordance with company procedures and regulations.
  2. Collaborate with cross-functional teams to ensure seamless claims processing.
  3. Develop and implement process improvements to increase efficiency and effectiveness.
  4. Provide exceptional customer service to internal and external stakeholders.
Requirements
  • Associate's degree in a related field or equivalent experience.
  • 1-2 years of experience in healthcare claims processing or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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