Telecommunications Specialist
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Telecommunications Specialist.
The successful candidate will be responsible for handling patient inquiries, appointment bookings, follow-ups, and promoting skin treatments and services offered by the department.
- Handle inbound & outbound calls for appointments and follow-ups.
- Explain skin treatments, packages, and services to patients.
- Maintain patient records and ensure proper coordination with doctors.
- Achieve daily/weekly calling and conversion targets.
- Minimum graduate with good communication skills (English & Hindi).
- 1 Year + experience in tele calling / customer service (healthcare preferred).
- Pleasant personality, convincing skills & basic computer knowledge.
- Booking appointments and making follow-up calls.
- Providing information about skin treatments and packages to patients.
- Coordinating with doctors and maintaining accurate patient records.
- Meeting daily and weekly calling targets.
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