SAP C4C Consultant
1 month ago
About Delaware India:
We're a global corporation dedicated to delivering business and IT solutions, helping organizations drive digital transformation and achieve their objectives.
We're an SAP Platinum partner with a team of over 5000+ professionals across 19 countries.
Job Role: Sr. C4C Consultant
As a Sr. C4C Consultant, you'll lead requirements gathering, design solutions, configure settings, and conduct testing.
Your Key Responsibilities:
- Participate in requirements gathering from clients and recommend solutions.
- Design and configure settings for optimal performance.
- Conduct thorough testing to ensure quality.
- Collaborate with the global functional team on solutioning, assessments, and design workshops.
- Review and document specifications, and drive development and delivery across multiple platforms.
Requirements:
- 8+ years of experience as an SAP CRM/C4C Consultant.
- Proven expertise in the Energy/Utilities Domain.
- Hands-on experience in Sales and Service cloud configurations.
- Integration experience between SAP C4C and S/4 HANA or ECC.
- Working knowledge of C4C layouts, business roles, code list mapping, ID mapping, and KUTs.
- Configuration experience in customer service, including business master data, front office, and associated utilities processes.
- Integration of C4C with SAP ISU Modules – Device Management, Billing, and FICA.
- Service order and Notification scenarios in C4C-S4 environment with utilities.
- BPEM Case integration and testing with C4C.
- Strong analytical skills to identify areas for improvement.
- Excellent communication and interpersonal skills.
What We Offer:
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Let's discuss your qualifications and how you can contribute to our team's success.
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