Retail Manager

3 days ago


Alleppey, Kerala, India beBeeManagement Full time ₹ 9,00,000 - ₹ 17,50,000

As a senior retail leader, you will oversee the daily operations of our store team and strive to deliver an exceptional customer experience in made-to-measure services. Your primary goal is to drive sales growth through effective client relationships and seamless coordination with our production teams.

Key Responsibilities
  • Operational Oversight: Manage day-to-day activities, ensuring efficient team performance and optimal resource allocation.
  • Sales Performance: Foster strong client connections through consultations and personalized service to achieve revenue targets.
  • Quality Assurance: Train staff on MTM measurement, styling, and order processes to maintain high-quality standards.
  • Coordination and Communication: Collaborate with production teams to guarantee efficient processing and timely delivery of custom clothing orders.
  • Store Standards: Uphold visual merchandising, stock management, hygiene, and brand SOPs to create an inviting and upscale retail environment.
  • Client Service: Provide exceptional after-sales support, addressing client concerns and resolving issues promptly.
  • Performance Reporting: Monitor and report on store targets, appointments, and revenue growth to inform business decisions.
Requirements
  • Experience: 5-10 years in premium/luxury retail, preferably in menswear.
  • Communication and Grooming: Demonstrate excellent communication and grooming skills to represent the brand professionally.
  • Leadership and Customer Handling: Possess strong team leadership and customer handling skills to provide exceptional service.
  • Custom Clothing Familiarity: Familiarity with custom clothing processes is a plus, but not required.


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