Hotel Operations Director
1 month ago
Hotel Operations Director
Accor is seeking a highly skilled Hotel Operations Director to lead the operations of our hotel and drive customer satisfaction and quality service while meeting/exceeding financial goals.
Key Responsibilities:
- Support the Cluster General Manager in leading the operations of the hotel.
- Drive voice of Guest Score and Guest satisfaction as a key deliverable for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract, train, retain & coach Leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
Requirements:
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial, thinks out of the box;
- Outstanding PR and social integration skills to develop strong customer relations;
- Able to drive change and look for operational efficiencies/synergies across the network;
- Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities;
- 10 + years' industry experience with minimum 2 years of experience in similar role;
- Strong Operational background will be an added advantage;
- Proven track record in making the hotel operation profitable;
- Local Indian National.
What We Offer:
- Come As You Are;
- Work With Purpose;
- Grow, Learn and Enjoy;
- Explore Limitless Possibilities.
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