Software Implementation Specialist

1 week ago


Anantapur, Andhra Pradesh, India Community Brands Full time

We are seeking an experienced Software Implementation Specialist to join our Client Services team in Pune. As a key member of this team, you will be responsible for delivering high-quality software solutions that meet the business requirements of our customers.

About the Product

Nimble AMS is a powerful platform that helps associations manage every aspect of their operations while leveraging the capabilities of Salesforce. From membership management to event processing and data analysis, Nimble AMS is designed to help your entire team succeed.

Your Key Responsibilities
  • Work closely with customers to understand their business processes and help them understand how to utilize Nimble AMS.
  • Elicit and document business and systems requirements in the form of user stories and client business processes.
  • Collaborate with internal teams throughout the implementation process, including discovery, build, and UAT phases.
  • Manage customer relationships and expectations by developing effective communication processes.
  • Provide expert guidance to developers during the QA process.
Requirements

To be successful in this role, you should have:

  • A Bachelor's or Master's degree in computer science or a relevant engineering field.
  • A minimum of 5-12 years of IT experience, with at least 3+ years as a Business Analyst.
  • A strong understanding of Salesforce.com platform administration, data management, integration, security, and SDLC processes.
  • Experience with project management tools and methodologies.
  • Excellent communication and interpersonal skills.
What We Offer

In return for your expertise, we offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, along with a comprehensive benefits package, including remote flexibility, paid time off, and opportunities for professional growth and development.



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