ServiceNow ITAM Professional

2 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeITAMspecialist Full time ₹ 1,80,00,000 - ₹ 2,20,00,000
Job Title: ServiceNow IT Asset Management Specialist

About People Prime Worldwide: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

We're seeking a skilled IT asset management specialist to join our team in delivering high-quality ServiceNow solutions to clients. The ideal candidate will have experience in implementing or architecting ServiceNow solutions, good understanding of Sales and Order Management process followed in organization, and excellent communication and interpersonal skills.

Mandatory Skills:
  • Requirements Gathering: Conducting workshops, interviews, and meetings to understand and document business requirements and functional needs
  • Process Design: Defining and designing ServiceNow solutions tailoring them to meet specific client requirements and industry best practices
  • Gap Analysis: Identifying gaps between existing processes and desired future-state processes recommending solutions and improvements
  • Solution Implementation: Collaborating with technical teams to design and implement ServiceNow solutions ensuring alignment with business needs
  • Documentation: Creating user stories, process documentation, training materials, and other relevant documentation to support implementations
  • Training and Support: Providing post-implementation support, training, and guidance to users to ensure successful adoption and optimization of the platform
  • Business Value: Articulating the business value of proposed solutions and demonstrating how ServiceNow can improve business operations
QUALIFICATIONS
  • 12 years of experience in implementing or architecting ServiceNow solutions
  • Good understanding of Sales and Order Management process followed in organization
  • Experience in Design, configure, and customize ServiceNow SOM module as per Organizations SOM process
  • Experience in the design and implementation of the modules below:
    • ServiceNow Sales and Order Management, Order and Quote management
    • Supplier Lifecycle Operations (SLO)
    • Customer Service Management (CSM) module
  • Extensive experience across the ServiceNow core platform security, performance, and compliance
  • Extensive experience in third-party integration (REST, SOAP, Other methods) Integration Hub and E-bonding
  • Excellent communication and interpersonal skills
What We Offer
  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading provider of cloud-based services
  • A collaborative and supportive team environment

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