Insurance Claim Resolution Specialist

2 days ago


Jodhpur, Rajasthan, India beBeeClaims Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description:

The Claims Management Specialist plays a pivotal role in the efficient and accurate processing of cashless insurance claims. This involves verifying policy coverage, reviewing medical records, coordinating with Insurers, and ensuring timely closure to policyholders.

This position requires strong communication skills, attention to detail, and the ability to work independently. The ideal candidate will have at least 2 years of experience in customer-facing roles and a past experience in voice profiles or cashless/TPA would be an added advantage.

Key Responsibilities:
  • End-to-end management of cashless claims
  • Verification of policy coverage and review of medical records
  • Coordination with Insurers and provision of updates on claim status
  • Maintenance of accurate records of all claim-related activities
Interactions:
  • Internal Clients: Endorsement team, Onboarding team, Products & engineering, Claims teams, Support Inbound, Account Management
  • External Clients: Insurers, Client HRs, Hospitals


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