Project Leader

4 days ago

Bharatpur, Rajasthan, India beBeeProjectManagement Full time ₹ 5,00,000 - ₹ 10,00,000
About Us

We are a team of innovators dedicated to delivering cutting-edge utility management software. Our mission is to empower businesses with efficient solutions that drive success.

Job Overview

We seek an experienced Project Manager to lead our Oracle Utilities implementation team in Bharatpur, India. This role involves working directly with a utility client to implement Oracle's Customer Experience for Utilities (CX4U) solution for a high call volume call center.

Key Responsibilities

  • Deliver project results on time, ensuring business value meets customer expectations.
  • Create and maintain PMO artifacts, such as the project plan and JIRA board, to ensure timely completion of project tasks.
  • Track risks and issues, facilitate problem resolution, and manage issue escalation in a timely manner.
  • Provide weekly project status reports and debriefs to company leadership.
  • Collaborate with cross-functional teams, including Oracle product teams, developers, testers, and project managers.
  • Act as a liaison between technical teams and business users to ensure alignment.
  • Provide go-live and post-implementation support to ensure solution effectiveness.
  • Maintain strong customer relationships throughout the business and IT organizations.

Requirements

  • Bachelor's degree in computer science, engineering, information systems, or related field.
  • Minimum 2-4 years of experience as a Project Manager, preferably in the Utilities domain.
  • Minimum 1-3 years of experience working in the utilities (water, gas, electric) industry.
  • Knowledge of project management methodologies (waterfall and agile).
  • Experience in leading projects utilizing standard project management tools (MS project, JIRA, Smartsheet, etc.).
  • Excellent verbal and written communication skills. Comfortable providing project updates to senior leadership.
  • Demonstrated ability to lead teams, promote effective communication, resolve conflict, and handle conflicting priorities.
  • Demonstrated analytical problem-solving skills and a keen interest in delivering high-quality deliverables.
  • Ability to work independently in a fast-paced, client-facing environment.

Preferred Qualifications

  • Master's degree in computer science, engineering, information systems, or related field.
  • Project Management Professional (PMP) certification.
  • 4+ years of experience working in the utilities (water, gas, electric) industry.
  • Experience working in a call center environment.
  • Knowledge of Oracle utilities products (CX4U, CCB, C2M, etc.).
  • Experience in full-cycle Oracle Utilities implementations or upgrades.
  • Experience in the consulting industry.

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