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Insurance Implementation Manager
3 weeks ago
Insurance Implementation Manager
">As an Insurance Implementation Manager, you will be responsible for the successful delivery of group health insurance solutions to enterprise clients. This role requires a strong understanding of insurance product configurations and the ability to translate them into live client implementations.
">Key Responsibilities:
">- ">
- Lead end-to-end implementation of group insurance products, ensuring accuracy, compliance, and seamless integration with platforms and partner ecosystems.">
- Engage with clients to capture requirements and translate plan designs into technical portal specifications.">
- Deliver product and platform demonstrations to client stakeholders, design, document, and validate plan configurations for Application Configuration teams.">
- Oversee configuration quality through testing, audits, and QA processes, collaborate with technology teams on integrations, and act as the regional point of contact for internal business stakeholders, clients, and insurers.">
- Provide oversight to configuration specialists, including task allocation and performance monitoring, mentor team members, and share best practices for scalable implementations.">
- Define and enforce QA/testing frameworks to ensure accuracy and compliance, drive process improvements and automation initiatives to increase implementation efficiency, and ensure adherence to InfoSec, regulatory, and operational standards during client rollouts.">
Requirements:
">- ">
- 8-10 years of experience in insurance product implementation in B2B, configuration, or solution delivery.">
- Prior experience with complex group health/benefits insurance implementations is mandatory and non-negotiable.">
- Strong exposure to B2B health insurance platforms and enterprise client rollouts, Bachelor's degree in Engineering, Technology, Business, or related field, PMP/PMI-ACP or SAFe Product Owner/Manager certification must.">
Skills and Qualifications:
">- ">
- Hands-on expertise in Excel, SQL, VBA/Macro scripting; working knowledge of Python scripting preferred.">
- Strong understanding of Health domain, insurance plan design, enrolment workflows, and data exchange models.">
- Familiarity with SSO, API integrations, and SFTP-based data exchange.">
- Experience defining and executing QA/testing processes for insurance systems.">
What Makes You Stand Out:
">- ">
- Excellent client-facing communication and stakeholder management skills.">
- Strong analytical, documentation, and problem-solving abilities.">
- Ability to work independently and drive implementations to closure with minimal supervision.">
- Demonstrated ability to manage cross-functional collaboration in matrixed environments.">
Why Join Our Team:
">- ">
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.">
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.">
- Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment.">
