Front Desk Associate

3 weeks ago


Delhi, Delhi, India Park Plaza East Delhi Full time

Responsibilities:

  1. Register guests and assign rooms, accommodating special requests whenever possible.

  2. Assist with pre-registration and blocking of rooms for reservations.

  3. Understand and adhere to credit, check-cashing, and cash-handling policies and procedures.

  4. Understand room status and room status tracking.

  5. Know room locations, types, and rates.

  6. Be sales-oriented, presenting options and alternatives to guests, and assist in making choices.

  7. Use suggestive selling techniques to promote rooms and hotel services.

  8. Know room availability and hotel activities.

  9. Coordinate room status updates with the housekeeping department.


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