HR Transformation Expert
4 days ago
**About Us**
Darwinbox is Asia's fastest-growing HR technology platform, revolutionizing the future of work by building world-class HR solutions driven by a relentless focus on employee experience and customer success.
We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.
Our Vision: To build a world-class product company from Asia, backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.
Job Description:
We are looking for a techno-functional consulting champion who builds strong relationships with clients and project manages the entire change & transformation process in the implementation of Darwinbox HRMS.
Responsibilities:
- Project Manage and deliver end-to-end implementation of the product with the client - starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline.
- Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
- Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
- Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.
- Plan and lead meetings and working sessions effectively with both client and product development teams.
- Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.
- Guide the client through the change management process and managing both internal and external expectations.
- Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team).
- Map benefits delivered through the implementation of Darwinbox HRMS.
- Prepare documentation to hand over the account to Customer Success team.
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