
Financial Collections Expert
7 days ago
The accounts receivable specialist is responsible for managing client invoicing, collections, reconciliations and reporting while ensuring accuracy and compliance with accounting standards.
This role requires prior night shift experience and strong expertise in accounts receivable processes. The ideal candidate will have a strong attention to detail and ability to work independently and collaboratively.
Key Responsibilities:- Billing & Invoicing
- Generate, review and distribute client invoices ensuring accuracy and compliance with company policies.
- Prepare and review customer statements and bills to maintain accuracy of financial records.
- Payment Processing & Account Management
- Process and record incoming payments, applying them to appropriate accounts.
- Monitor receivable balances, track overdue accounts, and follow up with clients for timely collections.
- Investigate and resolve payment discrepancies, billing issues and customer queries.
- Reporting & Reconciliation
- Prepare accounts receivable reports including aging analysis and collection activities.
- Process account adjustments, issue credit memos, and support reconciliations with other departments.
- Assist with month-end and year-end closing activities.
- Customer Dispute Resolution
- Handle disputes, deductions and chargebacks with professionalism.
- Ensure swift resolution to maintain positive client relationships.
- Compliance, Documentation & Controls
- Maintain organized and confidential records of invoices, receipts and correspondence.
- Ensure compliance with company policies, internal controls and financial regulations.
- Provide necessary documentation and support for internal and external audits.
- Process Improvements & Collaboration
- Participate in process improvement initiatives within accounts receivable.
- Collaborate with cross-functional teams to enhance overall efficiency.
Requirements:
- Bachelor's or Master's degree in Accounting or a related field.
- Approximately 2–4 years of hands-on accounting experience, preferably with Canadian accounting firms or in public practice.
- Prior experience working with QuickBooks Online is preferred.
- Excellent written and verbal English communication skills.
- Good understanding of the Canadian and American accent is essential for this position.
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