Procurement and Reconciliation Expert
5 days ago
We are looking for an experienced Procurement and Reconciliation Expert to join our team at the Tesco Hindustan Service Centre. In this role, you will play a critical part in improving the resolution of supplier/partner queries within agreed SLAs by identifying patterns in queries and performing RCA to provide permanent solutions for issues and improve customer experience.
Key Responsibilities:
- Identifying high-risk suppliers based on the number of queries raised with the helpdesk, understanding process gaps, and providing solutions with better controls.
- Confirming balances with suppliers periodically to ensure both Tesco and Supplier accounts are reconciled. Finding opportunities for improving controls, recognising financial benefits.
Required Skills and Qualifications:
- PREFERRED EXPERIENCE IN P2P/C2C/R2R PROCESSES
- PREFERRED KNOWLEDGE OF P2P/C2C/R2R PROCESSES
- HANDS-ON EXPERIENCE ON TICKETING TOOLS, PREFERABLY ZENDESK OR TALISMA
- ABILITY TO HIGHLIGHT ANY ISSUES OR AREAS OF IMPROVEMENT IN THE PROCESS
- EXPERIENCE WORKING ON ANY ERP, PREFERABLY ORACLE.
Benefits and Opportunities:
This role offers the opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real impact on our business. You will be part of a talented team of professionals who are passionate about delivering excellent results and exceeding expectations.
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