SAP Solution Manager Expert

7 days ago


Pune, Maharashtra, India OU434 Tietoevry Tech Services India Private Limited Full time

Job Overview:



As a Senior SAP Solution Manager Consultant, you will play a key role in providing application support and solving defined business problems by applying your knowledge of SAP Solution Manager and ChaRM functionality.



Responsibilities:




  • Have a good understanding and deep knowledge of the best practices of SAP Solution Manager and ChaRM functionality.
  • Apply this knowledge to provide application support and solve defined business problems.
  • Maintain functional specifications, design blueprints, and related documentation.
  • Resolve general issues related to Solman/Charm.
  • Deliver high-quality and efficient work (business issues and tickets) within agreed SLAs and timelines.
  • Understand customer needs and quantify appropriate actions in incident management, problem management, feature development, and CSI's.
  • Excellent communication (verbal, written, and presentation) and interpersonal skills.
  • Work during EET timezone (8-17 EET).
  • Experience with complex architecture/interfaces.


Requirements:




  • Must have at least 8-10 years of hands-on strong experience as a solution manager expert.
  • Experience in CHARM setup, CHARM operations, configure new systems in CHARM, fix if anything breaks.
  • Experience in Idoc monitoring setup and operations.
  • Experience in Solution documentation setup and operations.
  • Experience in Business Partner creation.
  • Experience in XLD Distribution Setup and operations.
  • Experience in BPMON setup and operations.
  • Experience in Distribution model creation/maintenance.
  • Experience in Customizing distribution setup and operations.
  • Experience in Creating/managing s-users, opening system connections for SAP, creating developers/object keys.
  • Experience in EHS/ERC upgrade topics.
  • Experience in Solution Manager Migration from a Data center to AWS Cloud.
  • A self-starter with good attitude having the ability to deliver with little direction/supervision.
  • Ability to work on Implementation and Support assignments, taking part in customer/vendor calls, and handling issues independently.
  • Must have Customer-facing consulting skills and a positive solution-centric attitude, proactive communication, and consulting discussions with architects and business stakeholders day in and day out, maintaining a clear transparency, commitment towards deliverables, keeping timelines, and gaining trust with customers in this area.


About Us:



Application Platform Management is making a difference for our current and future customers in Nordics. Technologies used differ for older, non-object-oriented, to newest and most wanted technologies (like S/4HANA, FIORI). The aim of the unit is to provide the best quality application maintenance service in reasonable and competitive prices.



We Offer:




  • Challenging job.
  • Multinational company environment.
  • Career path and personal growth.


We Are Looking for:



As a team player with a "Customer first" attitude, seeing customer challenges as sales opportunities, keen on developing existing competences as well as learning new ones.



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