Security Operations Center Manager
1 day ago
A seasoned Senior Security Operations Center Manager will oversee the operation and performance of our Security Operations Center, ensuring timely threat monitoring, detection, and response for multiple client organizations.
You will lead and manage a team of L1, L2, and L3 analysts while maintaining high service standards and meeting strict SLAs to ensure client satisfaction.
Key Responsibilities:
- Lead and manage the day-to-day operations of the Security Operations Center (SOC), overseeing the efforts of L1, L2, and L3 analysts to ensure effective incident detection, investigation, and response.
- Drive continuous improvement of SOC processes with a focus on enhancing threat detection, incident response times, and automation capabilities.
- Serve as the primary point of contact for client security incidents, providing guidance and managing reporting, incident resolution, and improvement strategies.
- Monitor and ensure consistent meeting of service-level agreements (SLAs), ensuring that clients receive exceptional, timely security services.
- Prepare and present regular client reports on incident analysis, threat trends, and operational performance.
- Lead incident response activities, including the development and execution of response plans, to mitigate threats and limit impact on clients.
- Mentor and develop team members, fostering a culture of continuous learning, collaboration, and excellence within the SOC.
- Collaborate with other cybersecurity teams and leadership to align security operations with broader business goals and initiatives.
8-15 years of professional experience in cybersecurity, with at least 5 years in a leadership role managing a Security Operations Center or a similar security function.
Deep understanding of SOC operations, threat intelligence, incident management, SIEM tools, and security frameworks.
Proven expertise in managing and mentoring cybersecurity teams, with a focus on developing junior and mid-level analysts and enhancing team performance.
Strong communication skills with the ability to effectively interact with clients, explain complex security incidents, and deliver high-level reports and recommendations.
Hands-on experience with security tools (e.g., SIEM, IDS/IPS, endpoint protection) and an in-depth understanding of cybersecurity vulnerabilities and mitigation techniques.
Familiarity with compliance regulations such as GDPR, HIPAA, and NIST frameworks.
Relevant certifications, such as CISSP, CISM, or similar, are highly preferred.
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