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Technical Expert for Data Backup and Recovery
2 weeks ago
Job Description
- About the Role
- This position is a key part of our team, responsible for providing expert guidance and support to customers in implementing and managing data backup and recovery solutions.
- We are looking for an experienced professional with a strong understanding of data backup architecture and excellent technical skills to join our team.
Required Skills and Qualifications
- Data Backup and Recovery: 7+ years of experience in data backup and recovery solutions, with a deep understanding of architecture and implementation.
- Cloud Platforms: Expertise in cloud platforms including AWS, GCP, and Azure, with experience in deploying and managing cloud resources.
- Technical Prowess: Strong problem-solving and analytical skills, with a proven ability to troubleshoot complex technical issues.
- Customer Focus: A passion for delivering exceptional customer experiences, with excellent verbal and written communication skills.
- Team Player: Ability to collaborate effectively with cross-functional teams.
Benefits
- Achieve accelerated time to value by rapidly implementing data backup and recovery solutions.
- Drive positive CSAT scores and customer accolades through exceptional service.
- Demonstrate effectiveness as a team player through peer recognition.
Qualifications
- Bachelor's degree in Computer Science or related field.
- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Experience with cloud platforms (AWS, GCP, Azure).
What We Offer
- Ongoing training and education opportunities to stay up-to-date on industry developments.
- A collaborative and dynamic work environment.
- The opportunity to work with a talented team of professionals.