Risk Management Expert
1 week ago
PhonePe is a leading digital payments company in India with 50 crore registered users and 3.7 crore merchants, covering over 99% of the postal codes across the country. The company has expanded into financial services, insurance, mutual funds, stock broking, and lending, as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India's first localized App Store.
The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture at PhonePeWe take extra care to make sure you give your best at work, every day. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us.
The PhonePe Fraud Risk Operations team is a high-impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. Our team is responsible for preventing and detecting potential fraud across all payment channels by meticulously reviewing customer and merchant accounts and utilizing data analysis to identify patterns and anomalies.
Key Responsibilities- •Operate: Responsible for preventing and detecting potential fraud across all payment channels by meticulously reviewing customer and merchant accounts and utilizing data analysis to identify patterns and anomalies.
• Take a proactive approach in identifying fraud risks, assessing the effectiveness of existing controls, and recommending improvements or additional measures to enhance risk management.
• Work closely with various departments, including operations, finance, settlements, risk analytics, compliance, and technology, to maintain a high level of control and security.
• Make critical decisions regarding fraud investigations, escalation procedures, and the implementation of enhanced controls.
• Manage complex fraud cases that require a higher level of expertise and judgment.
• Ensure that SLAs are met for assigned cases and share quality responses as required.
• Analyzing available information and breaking down problems into manageable components.
• Finding prompt solutions by applying logical reasoning
• Ensuring lasting problem resolution through systemic solutions.
• Building trust and maintaining effective communication with internal and external stakeholders.
• Managing escalations and disputes effectively.
• Identifying weekly or monthly SLAs, sharing insights, and key findings from investigations with the wider team.
• Proactively monitoring queues and workflows to maintain SLA adherence.
• Taking independent ownership of assigned pod-level processes and suggesting process improvements.
- • Minimum of 5-7 years of relevant experience in risk operations, fraud investigations, or fraud risk analytics.
• Demonstrated expertise in the fields of Risk Management and Fraud.
• Strong oral and written communication skills.
• Collaborative team player with the ability to establish relationships at all organizational levels.
• Educational qualification: Any graduate/PG.
• Capacity to work independently and collaborate effectively with other departments and stakeholders.
• CFE certification is an added advantage.
• Basic working knowledge of MS Office and SQL.
-
IT Risk Management Expert
1 week ago
Bengaluru, Karnataka, India MUFG Global Service Full timeJob DescriptionMUFG Global Service is seeking a highly skilled IT Risk Management Expert to join our team. This role is responsible for monitoring and analyzing key risk indicators, conducting review and challenge, and providing regulatory guideline analysis and 2nd Line opinion/response.About the RoleThis position will involve supporting branch technology...
-
Risk Management Expert
2 days ago
Bengaluru, Karnataka, India Altoura Full timeAbout AltouraAltoura is a pioneering force in spatial computing, offering a cutting-edge no-code platform for immersive experiences across training, collaborative design, and sales. Our innovative solutions operate in augmented reality (AR) and virtual reality (VR), empowering hybrid workers to collaborate, train, visualize, and learn from any location, at...
-
Enterprise Risk Management Expert
2 weeks ago
Bengaluru, Karnataka, India WELLS FARGO BANK Full timeWe are seeking a highly skilled Enterprise Risk Management Expert to join our Climate Risk Oversight Team at Wells Fargo Bank.About the RoleThis is an exciting opportunity for a motivated individual to support the execution of our plan to embed climate considerations into our risk management framework. The successful candidate will be responsible for...
-
Audit Expert for Risk Management
2 weeks ago
Bengaluru, Karnataka, India NES Fircroft Full timeJob OverviewAudit expert sought to evaluate and improve risk management, control, and governance processes within NES Fircroft. The role involves assessing the adequacy of internal controls, identifying areas for improvement, and providing recommendations to enhance operational efficiency and mitigate risks.Key Responsibilities
-
Medical Device Risk Management Expert
2 weeks ago
Bengaluru, Karnataka, India Philips Full timeRole OverviewWe are seeking a highly skilled Medical Device Risk Management Expert to join our Design Quality Engineering Team.Job DescriptionThe successful candidate will be responsible for managing product safety, property, and environmental risk, leading Risk Management efforts, processes, and process improvements for assigned product/business portfolio....
-
Risk Governance Expert
3 weeks ago
Bengaluru, Karnataka, India WELLS FARGO BANK Full timeWe are seeking a highly skilled Risk Governance Expert to join our team at Wells Fargo Bank.Job Description:In this role, you will be responsible for developing, implementing, and monitoring risk-based governance programs to identify, assess, and mitigate risks across lines of business and risk domains.Key Responsibilities:Participate in the development,...
-
Operational Risk Management Expert
4 weeks ago
Bengaluru, Karnataka, India WELLS FARGO BANK Full timeAbout this roleWe are seeking a seasoned Lead Operational Risk Officer to join our team at Wells Fargo Bank. This is an exceptional opportunity to leverage your expertise in risk management and contribute to the growth and success of our organization.Key ResponsibilitiesDevelop and implement effective operational risk management strategies to mitigate...
-
Risk Manager Credit Expert
5 days ago
Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full timeUjjivan Small Finance Bank is seeking a seasoned Risk Manager Credit Expert to join our team in shaping and executing our credit risk management strategy. The ideal candidate will have extensive experience in banking, with a proven track record of managing credit risk across various portfolios.About the Role:We are looking for a highly skilled Risk Manager...
-
Bengaluru, Karnataka, India WELLS FARGO BANK Full timeAbout the RoleWells Fargo Bank is seeking a skilled Financial Planning and Risk Management Expert to join its Intraday Liquidity Management team. The ideal candidate will be responsible for developing and implementing policies and guidelines for managing global treasury activities, including funding, liquidity risk management, asset and liability management,...
-
Data Governance Expert
2 weeks ago
Bengaluru, Karnataka, India Infosys Full timeJob Description:Data Governance Expert - Risk ManagementAbout the Role:We are seeking an experienced Data Governance Expert to join our team at Infosys. The ideal candidate will have a strong background in data governance, risk management, and compliance.Key Responsibilities:Maintain data governance metrics and risk measurement, working closely with business...
-
Risk Management Expert for Agritech Pioneer
6 days ago
Bengaluru, Karnataka, India Ninjacart Full timeNinjacart, a trailblazer in agritech, is seeking a highly skilled Risk Management Expert to join our team. Our company has disrupted the agri-commerce ecosystem with technology and data-driven solutions.We believe in fostering a culture of innovation and developing professionals who pioneer new ideas, simplify customer experiences, and impact the lives of...
-
Cyber Security Risk Management Expert
2 weeks ago
Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full timeAbout UsAt Kyndryl Solutions Private Limited, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our team is comprised of experts who are passionate about providing innovative solutions to our clients.The RoleWe are seeking a Cyber Security Risk Management Expert to join our team. In this role,...
-
Risk Management and Compliance Expert
1 week ago
Bengaluru, Karnataka, India Veolia Full timeCompany Overview">Veolia is a global company that helps cities and industries manage, optimize and make the most of their resources.">We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.">The collective expertise and passion of our people, combined with a broad portfolio of over...
-
Risk Management Expert
2 weeks ago
Bengaluru, Karnataka, India Covenant Consultants Full timeAbout Covenant ConsultantsAt Covenant Consultants, we are dedicated to delivering exceptional risk management expertise to our clients. Our team of professionals is passionate about identifying and mitigating risks that impact business operations.We are seeking a highly skilled Risk Management Expert - Regulatory Compliance to join our team. In this role,...
-
Model Risk Validation Expert
1 month ago
Bengaluru, Karnataka, India Commonwealth Bank Full timeJob Title: Model Risk Validation ExpertOrganization: At Commonwealth Bank, we focus on helping people and businesses achieve their financial goals. We're committed to making a positive impact on our customers' lives and contributing to the growth of our community.Job Summary:We're seeking a highly skilled Model Risk Validation Expert to join our Risk...
-
Cyber Security Risk Quantification Expert
3 weeks ago
Bengaluru, Karnataka, India NETSACH GLOBAL Full timeAbout the RoleWe are seeking a seasoned Cyber Security Risk Quantification Expert to join our team at Netsach Global. This is an exciting opportunity for a risk management professional with experience in quantitative risk assessment methodologies and control evaluation.ResponsibilitiesProactively identify cyber security risks and develop effective strategies...
-
Transaction Banking Risk Management Expert
1 week ago
Bengaluru, Karnataka, India Goldman Sachs Full timeAbout UsAt Goldman Sachs, we are committed to helping our clients, shareholders and communities grow. As a leading global investment banking, securities and investment management firm, we pride ourselves on fostering innovation and excellence.Job Title: Transaction Banking Risk Management ExpertJob Summary:We are seeking an experienced Transaction Banking...
-
Internal Audit Associate
2 days ago
Bengaluru, Karnataka, India eJAmerica Full timeAbout eJAmericaeJAmerica is a leading organization in the field of auditing and risk management. Our team of experts works tirelessly to ensure that our clients receive top-notch services.
-
Third Party Risk Management Expert
1 week ago
Bengaluru, Karnataka, India Thomson Reuters Full timeAt Thomson Reuters, we're transforming the way knowledge professionals work to create a more transparent, just and inclusive future.About the RoleIn this exciting opportunity as Director, Third Party Risk Management, you'll play a crucial role in shaping our enterprise-wide risk and control program. Your expertise will help us mature our Third-Party Risk...
-
Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full timeAbout the RoleWe are seeking a skilled Risk Management Expert to join our team at ADCI - BLR 14 SEZ - F07. As a Risk Specialist, TMT, you will be responsible for identifying and mitigating risks associated with large-scale initiatives.Key ResponsibilitiesWork closely with cross-functional teams to track progress and ensure timely delivery of projects.Develop...
