Career Development Opportunity

6 days ago


Delhi Gurgaon Gurugram, India beBeeTraining Full time ₹ 1,04,000 - ₹ 1,30,878
Training Manager Job Description

We are seeking a highly skilled Training Manager to join our team. The ideal candidate will have a proven track record of designing, implementing, and managing training programs for new hires and existing employees.

Key Responsibilities:

  • Design and develop training content, modules, and assessments tailored to business requirements.
  • Conduct training needs analysis and identify skill gaps.
  • Develop and implement effective training strategies to enhance employee performance.
  • Lead a team of trainers and oversee end-to-end training operations.
  • Evaluate training effectiveness through feedback, assessments, and performance tracking.
  • Collaborate with operations, quality, and HR teams to align training strategies.
  • Drive continuous improvement initiatives in training methodology and delivery.

Candidate Profile:

  • 8 to 13 years of experience in training within the BPO/ITES sector.
  • Proven experience in handling training for international voice/chat processes.
  • Strong leadership and team management skills.
  • Excellent communication, facilitation, and presentation abilities.
  • Exposure to training tools, LMS platforms, and content design tools.
  • Ability to work in a fast-paced, deadline-driven environment.

Benefits:

  • A competitive salary package.
  • Ongoing professional development opportunities.
  • A dynamic and supportive work environment.


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