Cybersecurity Operations Engineer

17 hours ago


Bengaluru, Karnataka, India Palo Alto Networks Full time
Job Description

We are seeking a highly motivated and customer-focused Cybersecurity Operations Engineer to join our team. As a key member of our Cortex XSOAR support team, you will provide technical support and manage tier-3 escalations in an effective, friendly, and efficient manner.

You will be responsible for responding to user-reported issues within established SLAs, triaging customer reported issues, and performing advanced troubleshooting at the application level and OS level. You will also identify the area of fault and work with the appropriate teams to implement fixes.

In addition, you will provide timely feedback into the development process on customer-reported product problems, document actions to effectively communicate information internally and to customers, and facilitate root cause investigations and manage the implementation of corrective and preventative measures.

Requirements
  • At least 5 years of experience in customer-facing technical support positions as Senior Support Engineer, Escalations Engineer or similar.
  • Strong troubleshooting, problem solving, and analytical skills.
  • Proficiency in Linux and scripting (JS, Python, or PowerShell).
  • Excellent customer service and communication skills.
Preferred Qualifications
  • Experience with SOAR platforms.
  • Experience writing new and expanding new playbooks using automation and scripting tools.
  • Knowledgeable and experience working on cybersecurity technologies such as Firewalls, Endpoint, SIEM, or Vulnerability Management tools.
About Us

Palo Alto Networks is a leader in the cybersecurity industry, providing innovative solutions to protect our digital way of life. We are committed to creating an environment where innovation thrives, and our employees have the opportunity to grow and develop their careers.

As a Cybersecurity Operations Engineer, you will be part of a dynamic team that is shaping the future of security operations. You will have the opportunity to work with cutting-edge technology, collaborate with other experts, and contribute to the development of our Security Operations platform.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for growth and development. If you are passionate about cybersecurity and want to make a difference, we encourage you to apply.



  • Bengaluru, Karnataka, India Aujas Cybersecurity Full time

    Aujas Cybersecurity, a leading enterprise security service provider, seeks a seasoned Cybersecurity Program Director to lead its security initiatives across North America, Asia Pacific, and EMEA regions. The ideal candidate will have 8+ years of experience in managing cybersecurity projects and application security experience is highly...

  • Cybersecurity Expert

    4 weeks ago


    Bengaluru, Karnataka, India Aujas Cybersecurity Full time

    Aujas Cybersecurity is a leading enterprise security service provider offering innovative solutions to organizations worldwide. Our team of experts helps businesses strengthen their security posture by leveraging cutting-edge products and services.Job Title: Cybersecurity Expert - Azure Sentinel SpecialistResponsibility Areas:Design, deploy, and optimize...


  • Bengaluru, Karnataka, India Kimberly-Clark Full time

    About the RoleThis exciting opportunity is for a highly skilled Cybersecurity Operations Engineer to join our team at Kimberly-Clark. As a Cybersecurity Operations Engineer, you will play a critical role in designing and implementing security measures for our operational technology environments.Key ResponsibilitiesDesign and implement security measures for...


  • Bengaluru, Karnataka, India Aujas Cybersecurity Full time

    Aujas Cybersecurity, an enterprise security service provider, offers Identity and Access Management, Risk Advisory, Security Verification, Security Engineering, and Managed Detection and Response services. Our team helps businesses build and transform security postures to mitigate risks by leveraging innovative products and services.​About the Role:Design,...


  • Bengaluru, Karnataka, India Onsemi Full time

    Role SummaryProtect Onsemi's digital assets and promote a culture of cybersecurity responsibility. As a Cybersecurity Operations Engineer, you will be responsible for monitoring and responding to security incidents, as well as developing and implementing security controls to prevent future breaches.Key ResponsibilitiesMonitor security event logs and respond...


  • Bengaluru, Karnataka, India Onsemi Full time

    Description: At Onsemi, cybersecurity is a collective responsibility. The mission of enterprise cybersecurity service operations is to protect Onsemi, our employees, and our customers while enabling rapid, secure innovation. Our cybersecurity engineering teams are critical in achieving this mission. The Cybersecurity Solutions Engineer is a senior-level...


  • Bengaluru, Karnataka, India Alstom Full time

    Job Title: Cybersecurity EngineerWe are seeking a highly skilled Cybersecurity Engineer to join our team at Alstom. As a key member of our cybersecurity team, you will be responsible for performing cybersecurity activities during contract execution.Key Responsibilities:Conduct cybersecurity risk assessments to identify potential threats and...


  • Bengaluru, Karnataka, India Kimberly-Clark Full time

    About the RoleKimberly-Clark is seeking a highly skilled Cybersecurity OT Engineer to join our team. This role will be responsible for designing and implementing security measures for our OT environments, including industrial control systems (ICS) and supervisory control and data acquisition (SCADA) systems.Key ResponsibilitiesDesign and implement security...


  • Bengaluru, Karnataka, India Onsemi Full time

    About Onsemi CybersecurityAt Onsemi, cybersecurity is a collective responsibility. Our mission is to protect our employees, customers, and assets while enabling rapid, secure innovation. Our cybersecurity engineering teams are critical in achieving this mission.Job SummaryWe are seeking a highly skilled Cybersecurity Engineer to join our team. As a...


  • Bengaluru, Karnataka, India Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Engineer to join our team at Commonwealth Bank. As a key member of our Group Security Technology squad, you will be responsible for designing, building, and running security products to safeguard our internet-facing websites, web applications, APIs, and perimeter infrastructure.Key...


  • Bengaluru, Karnataka, India Alstom Full time

    At Alstom, we're looking for a skilled Cybersecurity Specialist to join our team. As a key member of our cybersecurity team, you'll be responsible for implementing and maintaining our cybersecurity architecture during project execution. This will involve ensuring that our technical solutions align with our cybersecurity design directives and project...


  • Bengaluru, Karnataka, India Alstom Full time

    Job Title: Cybersecurity EngineerAt Alstom, we're committed to creating a safer and more secure transportation network. As a Cybersecurity Engineer, you'll play a critical role in protecting our systems and data from cyber threats.Responsibilities:Implement and maintain cybersecurity architecture to ensure the security of our technical solutions.Evaluate...


  • Bengaluru, Karnataka, India Alstom Full time

    Req ID:446808We are seeking a skilled Cybersecurity Engineer to join our team at Alstom, a global leader in transportation systems. As a Cybersecurity Engineer, you will play a crucial role in ensuring the security of our innovative mobility solutions.Key Responsibilities:Contribute to Project Cybersecurity activities such as Cybersecurity Risks Assessment,...


  • Bengaluru, Karnataka, India Sampoorna Computer People Full time

    **Job Overview**Sampoorna Computer People is seeking a highly skilled Cybersecurity Operations Specialist to join our team. As an Expert Threat Hunter, you will play a crucial role in identifying and mitigating potential threats to our organization's security.**Key Responsibilities**Develop and implement threat hunting strategies to proactively identify and...


  • Bengaluru, Karnataka, India Alstom Full time

    Req ID:446808We are seeking a skilled Cybersecurity Engineer to join our team at Alstom, a global leader in transportation systems. As a Cybersecurity Engineer, you will be responsible for performing Cybersecurity activities during contract execution.Key Responsibilities:Contribute to Project Cyber security activities such as Cybersecurity Risks Assessment,...


  • Bengaluru, Karnataka, India Onsemi Full time

    About the RoleAt Onsemi, we are committed to protecting our employees, customers, and digital assets from cyber threats. As a Senior Cybersecurity Engineer, you will play a critical role in achieving this mission. This position requires a strong background in cloud cybersecurity, data loss prevention, and associated detection/response mechanisms.You will be...


  • Bengaluru, Karnataka, India DISH Network Full time

    Job Title: Lead Cybersecurity EngineerAt DISH Network, we're reimagining the future of connectivity. Our Technology teams challenge the status quo and reimagine capabilities across industries. We're seeking a Lead Cybersecurity Engineer to join our Information Security department and enhance our Threat Response and Management program.Job SummaryThis role...


  • Bengaluru, Karnataka, India Trellix Full time

    About the Role:Trellix is a global cybersecurity leader seeking a highly skilled Cybersecurity Research Engineer to join our team. As a key member of our research and development team, you will be responsible for reverse engineering malware, identifying malicious code, and developing detection rules for behavior-based detection engines.Key...

  • Cybersecurity Expert

    2 weeks ago


    Bengaluru, Karnataka, India Applied Materials Full time

    About Applied MaterialsWe are seeking a Cybersecurity Expert to join our team at Applied Materials, a leader in materials engineering solutions. As a key member of our security operations team, you will be responsible for driving improvements to operational processes and workflows to increase operational effectiveness and reduce overall risk.Key...


  • Bengaluru, Karnataka, India Alstom Full time

    Req ID:446153We are seeking a highly skilled Cybersecurity Architect to join our team at Alstom. As a Cybersecurity Architect, you will be responsible for defining and implementing cybersecurity architecture and design principles during project execution.Responsibilities:Proposal of technical solution in-line with cybersecurity design directives and project...