
Technical Documentalist
2 weeks ago
We are seeking a skilled technical writer to join our team. As a junior technical writer, you will play a key role in creating high-quality software documentation that supports the development and delivery of our product features.
The ideal candidate will have a strong foundation in writing and be able to communicate complex technical information in a clear and concise manner. They will work closely with product consultants, developers, QA teams, and other technical writers to create user-friendly content that helps end users understand and use our product features effectively.
Responsibilities:- Write, edit, and maintain software documentation including user guides, release notes, and onboarding training content.
- Collaborate with software architects, engineers, developers, QA, and consultant teams to gather technical information and translate it into clear, accurate documentation.
- Follow internal documentation guidelines and processes.
- Organize and structure content with focus on clarity.
- Help identify content gaps to improve the overall quality of documentation.
- Participate in peer reviews and incorporate feedback diligently from external reviewers.
- Support software development workflow by participating in retrospective meetings, and other technical demonstrations.
- Conduct internal tests as part of documenting a feature, and provide ad-hoc feedback to the developers.
- Participate in evaluating tools or processes to help us progress.
- Bachelor's degree / BE/B-Tech or equivalent in a technical field.
- 1-3 years in writing technical documents.
- Strong interest in technology and the software development lifecycle.
- Ability to understand technical concepts and ask insightful questions to clarify them.
- Good working knowledge of the agile development processes.
- Organized, detail-oriented, and comfortable juggling multiple tasks.
- Team spirit, strong analytical skills, and attention to detail.
- Knowledge and exposure to documentation tools like Paligo, Snagit is desired.
- Excellent written communication and editing skills.
- Excellent interpersonal and communication skills.
- Global exposure working with cross-functional teams.
- Real-world impact on mission-critical industries.
- Fully remote position – work from anywhere in India.
- Mentorship from experienced technical writers.
- A supportive team that values clear communication and continuous learning.
- Opportunities to grow into a more senior documentation or education role.
- Competitive salary, benefits, and a collaborative work culture.
Individuals seeking employment at our company are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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