Technical Support Expert
3 days ago
As a Technical Support Expert at the Hoffmann Group, you will be responsible for delivering exceptional customer service and technical support. The ideal candidate will have a strong background in mechanical, production, or automobile engineering, with 2-4 years of experience in customer care service, sales back office, and professional customer communication.
Main ResponsibilitiesThe key responsibilities of this role include:
- Designing and implementing efficient order processes to ensure seamless customer experiences.
- Preparing customized offers based on customer needs and following up via phone, recording interactions in SAP.
- Tracking orders, preventing errors, and ensuring timely fulfillment.
- Handling customer complaints effectively, turning issues into opportunities for customer retention.
- Providing technical support and troubleshooting issues to resolve customer concerns.
- Preparing and sending invoices, following up on payments, and managing quotes using SAP MM.
- Monitoring and tracking delivery dates to ensure on-time shipments.
A strong understanding of ERP systems, particularly SAP/R3 SD modules, is crucial for success in this role. Additionally, proficiency in MS Office and fluency in English are essential.
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Technical Support Expert
2 days ago
Pune, Maharashtra, India Marriott Full timeAbout the Role:The Technical Support Expert role at Marriott International involves providing technical support and guidance to resolve technical problems related to computer software and systems. You will work closely with the IT team to analyze and implement process improvements, maintain records of daily data communication transactions, and train users on...
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Technical Support Expert
2 days ago
Pune, Maharashtra, India REVEILLE TECHNOLOGIES PRIVATE LIMITED Full timeWhat We're Looking ForWe are seeking a highly skilled and experienced Sage X3 Support Consultant who can provide technical support, user training, and system customization services for our clients. If you have a passion for delivering exceptional customer service and a knack for designing and implementing system solutions, we want to hear from you!Key...
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Technical Deployment Expert
3 days ago
Pune, Maharashtra, India Google Inc Full timeAbout the Job:The Google Cloud team helps companies, schools, and governments make the switch to Google products and provides ongoing support. As a Technical Solutions Engineer, you will work closely with customers to resolve technical issues, improve product readiness, and ensure scalability.Key responsibilities include working with customers on production...
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Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India Cequence Security Full timeAbout Cequence Security: Cequence Security, the pioneer of Unified API Protection, provides the only solution that unifies API discovery, inventory tracking, risk analysis and native mitigation with proven, real-time threat protection against ever-evolving API attacks. Cequence Security protects more than 2 billion user accounts across our Fortune 500...
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Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India Cequence Security Full timeAbout Cequence Security:Cequence Security, the pioneer of Unified API Protection, provides the only solution that unifies API discovery, inventory tracking, risk analysis and native mitigation with proven, real-time threat protection against ever-evolving API attacks. Cequence Security protects more than 2 billion user accounts across our Fortune 500...
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Technical Support Engineer
3 days ago
Pune, Maharashtra, India Cequence Security Full timeAbout Cequence Security:Cequence Security, the pioneer of Unified API Protection, provides the only solution that unifies API discovery, inventory tracking, risk analysis and native mitigation with proven, real-time threat protection against ever-evolving API attacks. Cequence Security protects more than 2 billion user accounts across our Fortune 500...
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Technical Support Engineer
3 days ago
Pune, Maharashtra, India Cequence Security Full timeAbout Cequence Security:Cequence Security, the pioneer of Unified API Protection, provides the only solution that unifies API discovery, inventory tracking, risk analysis and native mitigation with proven, real-time threat protection against ever-evolving API attacks. Cequence Security protects more than 2 billion user accounts across our Fortune 500...
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Technical Support Specialist
5 days ago
Pune, Maharashtra, India Deutsche Bank Full time**Job Description**The role of a Technical Support Specialist at Deutsche Bank is to provide exceptional technical support and expertise to ensure the stability and efficiency of our production systems.About the Role:Monitor production systems for performance, availability, and anomaliesTroubleshoot and resolve issues related to PSD2 app, APIs, or...
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Sytelline Technical Solutions Expert
6 days ago
Pune, Maharashtra, India Engeniuspark Technologies Pvt Ltd Full timeJob Title: Sytelline Technical Solutions ExpertAbout Us:Engeniuspark Technologies Pvt Ltd is a leading provider of innovative software solutions. Our team of experts helps clients succeed by delivering high-quality technical services.Job Description:We are seeking an experienced Sytelline Technical Solutions Expert to join our team. As a Sytelline Technical...
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Sales and Technical Support Expert
3 days ago
Pune, Maharashtra, India Hach Full timeHach is a leading provider of water quality solutions, and we are seeking a highly motivated Service and Spares Sales Engineer to join our team. As a key member of our sales department, you will be responsible for generating recurring revenue numbers for assigned territories and providing technical service and support to customers.Key SkillsEssential...
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Technical Support Professional
20 hours ago
Pune, Maharashtra, India Cequence Security Full timeAbout Cequence Security: We are the pioneers of Unified API Protection, providing solutions that unify API discovery, inventory tracking, risk analysis, and native mitigation with real-time threat protection against evolving API attacks.We safeguard over 2 billion user accounts for Fortune 500 customers. Explore our website to learn more about our...
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Technical Expert
2 days ago
Pune, Maharashtra, India Cognizant Full timeJob Overview:Cognizant is seeking a highly skilled Technical Expert to lead the design and implementation of SAP S 4HANA solutions. The ideal candidate will have extensive experience in SAP S 4HANA Administration, SAP BTP Administration, and SAP HANA Administration. The role requires expertise in system architecture, database management, and performance...
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Technical Service Expert, AS
3 days ago
Pune, Maharashtra, India Deutsche Bank Full timeRole SummaryWe are looking for a Technical Service Expert to join our team as an Application Lead Technician. In this role, you will provide technical hands-on oversight to several support teams and be actively involved in technical issues resolution across multiple applications.About the TeamAs a member of our team, you will be part of a dynamic and...
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Technical Support Specialist
18 hours ago
Pune, Maharashtra, India Rockwell Automation Singapore Full timeJob OverviewWe are seeking an experienced Technical Support Engineer I to join our team at Rockwell Automation Singapore. As a key member of our technical support group, you will provide expert technical guidance and support to customers on our products.About the RoleIn this role, you will be responsible for troubleshooting issues with malfunctioning...
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Senior Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India Avalara Full timeWhat You ll Do You will be reporting to the Manager Tech Support and working from the Pune office The Senior Technical Support Engineer serves as a Subject Matter Expert SME for AvaTax ECM and related Connector products providing top-tier technical expertise and analysis to support Avalaras customers You will mentor and advise across the support...
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Technical Product Support Expert
6 days ago
Pune, Maharashtra, India Vivaldis Animal Health Full timeWe are Vivaldis Animal Health, a proud subsidiary of Sun Pharma, on a mission to raise the bar in pet care. Our team is fueled by groundbreaking research and genuine compassion, all aimed at improving the lives of our furry friends.About UsWe offer a comprehensive range of products designed with one goal in mind: to keep pets happy and healthy. From...
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Technical Support Specialist
6 hours ago
Pune, Maharashtra, India Ansys Full timeAbout the Role:Ansys is seeking a skilled Technical Support Specialist to join our Customer Excellence team. As a key member of our team, you will be responsible for providing expert-level support to our customers in resolving their engineering simulation challenges.Key Responsibilities:Deploy and exploit all available resources, including Ansys AI-based...
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Lead Technical Expert
6 days ago
Pune, Maharashtra, India Wipro Full timeResponsibilities and RequirementsThe Lead Technical Expert at Wipro is responsible for providing significant technical expertise in architecture planning and design, as well as managing the day-to-day operations of our tower platform. Key responsibilities include leading structural architectural design of a platform, middleware, database, and backup etc....
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Senior Technical Expert
7 hours ago
Pune, Maharashtra, India AGILE TECHNOLOGY SOLUTIONS Full timeAbout the Role : We are seeking a highly skilled and experienced Sr. Technical Expert with a strong background in data exchange platforms, specifically OpenDXM/OpenPDM. The ideal candidate will possess deep technical expertise in Java and Python programming, with a proven ability to design, implement, and troubleshoot complex data exchange solutions. You...
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Technical Expert for ESB Services
4 days ago
Pune, Maharashtra, India HCLTech Full timeAbout the RoleWe are looking for a skilled Technical Expert for ESB Services to join our team at HCLTech. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our Tibco ESB services. Your expertise in troubleshooting and resolving complex issues will be essential in maintaining high service levels.The ideal...