Senior Credit Controller

6 days ago


Pune, Maharashtra, India NielsenIQ Full time

About the Role:

We are seeking a skilled Senior Credit Controller to join our team at NielsenIQ. As a key member of our Accounts Receivable Department, you will be responsible for ensuring timely payment of invoices and maintaining effective relationships with our clients.

Key Responsibilities:

  • Monitor and maintain assigned accounts, including customer calls and correspondence.
  • Define collection targets with the I2C Manager and Revenue Controller.
  • Record customer account details for non-payments, delayed payments, and other irregularities.
  • Identify overdue portfolios and escalate with Revenue Controller and CS to determine actions.
  • Request and support re-invoicing, follow-up with revenue associates, and provide clarification.
  • Provide customer service regarding collection issues, process account adjustments, and resolve client disputes.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Requirements:

  • Degree in Finance or Accounting preferred.
  • Fluency in English and local language mandatory; third regional language preferred.
  • Experience working in multinational, multi-cultural environments.
  • Experience working with remote counterparts.
  • Experience of 2-6 years working in Collections.


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