Senior Staff Engineer
2 weeks ago
Job Title: Senior Staff Engineer
Job Summary:
Freshworks is seeking a highly skilled Senior Staff Engineer to join our platform teams. As a key member of our engineering organization, you will be responsible for designing, developing, and owning production-quality systems. Your expertise in technical leadership and system architecture will enable you to work independently and effectively with stakeholders across the company.
Key Responsibilities:
- Design and develop production-quality systems with a proven track record of success
- Represent your team's technology and architecture in collaboration with stakeholder teams
- Mentor junior engineers in coding, testing, and design best practices
- Work alongside Senior Managers to prioritize and align technology initiatives
- Ensure 99.999% uptime of production systems
- Lead incident response and production improvements to drive business opportunities
Requirements:
- 14-20 years of experience with expert-level programming languages such as Java, C, C++, NodeJS, Ruby, Python, Golang
- Strong testing habits and coding hygiene
- Experience with HTTP and REST principles, Inter-Process Communication, and strong documentation skills
- Strong track record of handling production workloads and troubleshooting challenging issues
- Hands-on CI/CD experience and devops practices
Preferred Qualifications:
- Detailed infrastructure and deployment knowledge of popular internet serving applications
- Strong grasp of multithreading and concurrency primitives
- Experience with multi-tenant distributed systems and scale-out architectural solutions
- Cloud/SaaS experience with popular cloud PaaS services
- Strong analytical and problem-solving skills
- An automate-everything mindset paired with a metric-driven approach
- Keen eye on technology trends and ability to research, document, and recommend best practices and solutions
About Freshworks:
Freshworks is creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.
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