Enterprise IT Support Specialist

5 days ago

Kurnool, Andhra Pradesh, India beBeeEnterpriseIT Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Enterprise IT Support Specialist

About the Role:

We are seeking a proactive and client-focused IT Support & System Administrator to join our technology team. This role requires strong expertise in Microsoft technologies, security, migrations, and excellent communication skills to ensure a seamless IT experience for internal teams and external stakeholders.

The ideal candidate will combine technical depth with a service-oriented mindset, ensuring IT operations run smoothly while building strong relationships with business users and clients across geographies.

Key Responsibilities:

  • Implement, operate, and maintain Entra ID (Azure Active Directory) and Intune.
  • Configure and support Azure Single Sign-On integrations.
  • Collaborate with the Security team to manage Microsoft Security Stack and enterprise-wide security protocols.
  • Manage patch updates, compliance, preventative maintenance, and optimization.

Migrations & Infrastructure:

  • Lead and execute Windows, email, and cloud migrations.
  • Design, implement, and support enterprise infrastructure solutions.
  • Manage upgrades, performance optimization, and capacity planning.

Helpdesk & Global IT Support:

  • Provide L1–L3 support across systems, networks, and databases.
  • Lead helpdesk operations, ensuring issues are resolved promptly with minimal disruption.
  • Act as a trusted IT partner for teams and clients, delivering clear, professional, and timely communication.
  • Handle day-to-day IT queries for globally distributed users with a strong customer-service approach.

Qualifications & Experience:

  • Associate or Bachelor's degree in Computer Science, IT, or related field.
  • 5–8 years' progressive experience in IT/system administration (L1–L3).
  • Hands-on expertise in Entra ID (Azure AD), Intune, Microsoft Security Stack, Azure SSO, Microsoft 365 Administration, Windows Server, Active Directory, Google Workspace & Google Cloud administration, Networking protocols, system security, storage, backups, and disaster recovery.
  • Experience with virtualization, scripting, and automation tools.

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