Software Engineer Sr. Specialist

4 weeks ago


Hyderabad, Telangana, India AT&T Full time

Job Title: Software Engineer Sr. Specialist


About the Role:


We are seeking an experienced ServiceNow Development Specialist Sr. to join our team at AT&T. As a key member of our ServiceNow development team, you will be responsible for designing, developing, and implementing ServiceNow solutions using Integration, Flow Designer, Orchestration, Custom Application Development, Process Automation, and other ServiceNow features and functionalities.


Responsibilities:



  1. Design and develop ServiceNow solutions using Integration, Flow Designer, Orchestration, Custom Application Development, Process Automation, and other ServiceNow features and functionalities.
  2. Collaborate with business analysts, process owners, and stakeholders to understand requirements and translate them into technical specifications and solutions.
  3. Provide technical leadership and guidance to team members on ServiceNow development best practices and standards.
  4. Troubleshoot and resolve ServiceNow application and module issues, and provide support and guidance to end users.
  5. Stay up-to-date with the latest ServiceNow releases, features, and enhancements, and leverage them to improve existing solutions or create new ones.
  6. Provide leadership to build, motivate, guide, scale, and mentor team members, including performance management coaching.
  7. Participate in daily stand-up meetings and leverage modern technologies such as cloud capabilities from various platforms to provide efficient solutions.
  8. Reuse and scale components to accommodate future growth and eliminate junk code.
  9. Support detailed documentation of systems and features.
  10. Act as liaison between external vendors and internal product, business, engineering, and design teams.


Requirements:



  1. 7.5-10 years of experience in ServiceNow development, configuration, and administration.
  2. Experience working with Integration, Flow Designer, Orchestration, Custom Application Development, Process Automation, notifications, and other ServiceNow modules and functionalities.
  3. Experience working with Import Set, Transform Map, Table API, and Robust Transform Engine.
  4. Experience integrating ServiceNow with other systems and platforms using REST/SOAP APIs, web services, and MID server.
  5. Experience working on complex notification logic.
  6. Minimum two years' experience in leading a team of developers.
  7. Deployment experience.
  8. Strong technical leadership and project delivery experience, including via vendors.
  9. Knowledge of ITIL processes and frameworks and how they are implemented in ServiceNow.
  10. Good understanding of web-based Application Architectures and Application interfaces.
  11. Proficiency in client-side and server-side Scripting.
  12. Business Rules, Runbook Automation, Workflow development.
  13. Reusing and scaling components to accommodate future growth.
  14. Experience in Jelly Script/HTML/AngularJS and TM Forum Open APIs a plus.


Education and Qualification:


Bachelor's level degree or equivalent in Computer Science or related field of study.


Work Arrangement:


Regular full-time.


Location:


Bangalore, Karnataka, India.


AT&T is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.



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