Senior Associate, Client Implementations Specialist
4 weeks ago
Role Overview
We are seeking a highly skilled Senior Associate to join our Treasury Services, Implementations team in Pune, India. As a key member of our team, you will be responsible for advising clients and providing project management support for onboarding/transition/conversion projects.
Key Responsibilities
- Member of a team responsible for advising clients or providing project management support for onboarding/transition/conversion projects.
- Coaches and guides on project management.
- Serves as an escalation point for complex issues.
- Advises and guides clients on appropriate solutions and shepherds through to resolution.
- Researches, develops and establishes methodologies, protocols and processes to facilitate or improve project management and/or the client onboarding/transition/conversion experience.
- Participates with team in activities that align with their functional objectives.
- Adheres to team standard operating procedures.
- Tracks and reports on results and outcomes for client implementations and projects.
- Understands team metrics and dashboards.
- Liaises with peer leaders on product, technology or client service teams to ensure appropriate integration of activities and required hand-offs.
Requirements
- Bachelors degree or the equivalent combination of education and experience is required.
- 3-5 years of total work experience and at least 0-1 years of project management experience preferred.
- Applicable local/regional licenses or certifications as required by the business.
About BNY
BNY is a leading global financial services company at the center of the world's financial system. We touch nearly 20% of the world's investible assets and empower our employees to grow and succeed. Our culture speaks for itself, with awards such as America's Most Innovative Companies, Fortune, 2024, and World's Most Admired Companies, Fortune 2024.
Benefits and Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey, including generous paid leaves and a commitment to diversity and inclusion.
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