Senior Quality Assurance Specialist

2 weeks ago


Bengaluru, Karnataka, India Brick & Bolt Full time

Company Overview

Brick & Bolt is a tech-enabled construction company that's revolutionizing the construction industry with a streamlined, efficient, and stress-free approach to building residential and commercial properties. We're dedicated to demystifying the construction process, making it accessible, transparent, and enjoyable for everyone involved. Our comprehensive approach, combining competitive pricing, quality assurance, a structured payment system, and a no-delays policy, positions us as the ideal choice for your next construction project.

Job Overview

We're seeking a Quality Audit Lead for our office in Bangalore. This is a full-time, mid-level position, ideal for candidates with 4 to 6 years of relevant experience. The Quality Audit Lead role requires a diligent and analytical professional to oversee and ensure the highest quality standards across our projects and operations. The successful candidate will be instrumental in maintaining our rigorous quality assurance and transparency standards.

Responsibilities and Qualifications

  1. Monitor customer interaction calls to ensure compliance with our quality and transparency standards.
  2. Generate detailed reports using Google Sheets and Excel, highlighting areas of concern and suggesting improvements.
  3. Collaborate with the sales team to ensure quality assurance aligns with customer satisfaction goals.
  4. Develop and implement continuous improvement initiatives to enhance our quality assurance processes.
  5. Train and mentor junior quality auditors, setting clear expectations and monitoring performance.


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