
Deputy Manager for Billing Operations
2 weeks ago
Job Opportunity: Deputy Manager for Billing Operations
We are seeking an accomplished Deputy Manager to spearhead our billing team. The ideal candidate will possess at least 2 years of experience in a similar role, with exceptional process knowledge and excellent people management skills.
Key Responsibilities:
- Achieve monthly/quarterly targets and service level agreements (SLA)
- Maintain regular communication with the Team Leader
- Develop and implement robust escalation processes
- Ensure compliance with relevant controls
- Train and evaluate team members
- Identify areas for process improvement using project methodology
- Act as a stand-in for the Team Leader when needed
Essential Requirements:
- Minimum 2 years of experience as Assistant Manager or equivalent
- Exceptional process knowledge in billing
- Outstanding people management skills
- Degree required (minimum 15 years of education)
- Flexibility to work night shifts
- Flexibility to work from the office (5 days a week)
About the Role:
This is a fantastic opportunity for a skilled professional to take on a leadership role and contribute to the success of our organization. If you have the necessary skills and experience, we encourage you to apply.
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