Global Mobility Specialist
7 days ago
About the Role:
We are seeking a highly skilled and organized individual to join our team as a Global Mobility Specialist. As a key member of our relocation services team, you will be responsible for providing exceptional support to our clients and their employees during the relocation process.
Key Responsibilities:
- Support the relocation team with day-to-day tasks to ensure smooth operations
- Process real estate-related tasks in a timely manner
- Manage client policies and ensure they are up-to-date in our system
- Attach important documents to Cartus's Proprietary Relocation Management System
- Coordinate document packages for customers and agents
- Forward disclosure documents to the appropriate department or external party
- Maintain order systems and update market information
- Perform additional operational duties as needed to support the team
Navigation within Cartus's Proprietary Relocation Management System:
- Instruct and authorise suppliers to deliver agreed scope of work
- Ensure data integrity and accuracy within Cartus's proprietary Relocation Management System
Efficient Payment Tracking & Document Management:
- Manage vendor payments and track customer payments
- Monitor property leases and school deposits
- Retrieve security deposits for leases and schools
- Maintain clear and accurate payment records
- Review and approve invoices
Additional Responsibilities:
- Create and personalise letters and templates
- Compile detailed reports for managers
- Image and upload important documents to support the team's workflow
Requirements:
- 1-2 years related business experience in customer service, call centre, relocation, destination services, immigration, moving services, real estate, accounting firms-HR outsourcing (expatriates payroll), hospitality (hotel concierge, airlines) or international industry
- Excellent analytical skills and attention to detail
- Strong Excel skills preferred
- Bachelor degree or equivalent experience essential
- Bilingual and/or expatriate experience a plus
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