Global Mobility Specialist

7 days ago


Bengaluru, Karnataka, India Cartus Full time

About the Role:

We are seeking a highly skilled and organized individual to join our team as a Global Mobility Specialist. As a key member of our relocation services team, you will be responsible for providing exceptional support to our clients and their employees during the relocation process.

Key Responsibilities:

  • Support the relocation team with day-to-day tasks to ensure smooth operations
  • Process real estate-related tasks in a timely manner
  • Manage client policies and ensure they are up-to-date in our system
  • Attach important documents to Cartus's Proprietary Relocation Management System
  • Coordinate document packages for customers and agents
  • Forward disclosure documents to the appropriate department or external party
  • Maintain order systems and update market information
  • Perform additional operational duties as needed to support the team

Navigation within Cartus's Proprietary Relocation Management System:

  • Instruct and authorise suppliers to deliver agreed scope of work
  • Ensure data integrity and accuracy within Cartus's proprietary Relocation Management System

Efficient Payment Tracking & Document Management:

  • Manage vendor payments and track customer payments
  • Monitor property leases and school deposits
  • Retrieve security deposits for leases and schools
  • Maintain clear and accurate payment records
  • Review and approve invoices

Additional Responsibilities:

  • Create and personalise letters and templates
  • Compile detailed reports for managers
  • Image and upload important documents to support the team's workflow

Requirements:

  • 1-2 years related business experience in customer service, call centre, relocation, destination services, immigration, moving services, real estate, accounting firms-HR outsourcing (expatriates payroll), hospitality (hotel concierge, airlines) or international industry
  • Excellent analytical skills and attention to detail
  • Strong Excel skills preferred
  • Bachelor degree or equivalent experience essential
  • Bilingual and/or expatriate experience a plus


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