Expert Workplace Trainer

2 weeks ago

Belgaum, Karnataka, India beBeeDevelopment Full time ₹ 9,00,000 - ₹ 12,00,000

Key Responsibilities:

  • Workplace Development Specialist: Conduct employee training programs focusing on communication, email etiquette, customer handling, conflict resolution, time management, team collaboration, and leadership essentials.
  • New Hire Onboarding: Deliver tailored induction training and refresher sessions for employees to ensure a smooth transition experience.
  • Training Needs Identification: Identify training needs through surveys, performance reports, and manager feedback to develop targeted solutions.
  • Content Creation: Create engaging training content, role plays, simulations, and case studies relevant to the service industry environment.
  • Counseling and Coaching: Coach and mentor employees to improve customer interaction, empathy, and problem-solving skills.
  • Evaluation and Improvement: Evaluate training effectiveness through feedback, assessments, and on-the-job performance to measure success.
  • Collaboration and Support: Collaborate with operations and HR teams to align training modules with business objectives and ensure seamless execution.
  • Training Administration: Maintain accurate training records and provide insightful reports on participation and outcomes.

The ideal candidate will possess excellent communication and interpersonal skills, be able to create engaging training content, and have experience in coaching and mentoring individuals. If you are passionate about developing people and driving business results, this could be the perfect opportunity for you.

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