Dental Client Scheduling Coordinator

1 day ago


Tiruppur, Tamil Nadu, India beBeeAppointment Full time ₹ 8,96,000 - ₹ 14,28,000

**Appointment Scheduler Role in US Voice Process**

We are seeking a skilled and motivated individual to fill the role of Appointment Scheduler in our US voice process team. This is a great opportunity for someone looking to work with dental clients, handle outbound calls, and ensure smooth appointment scheduling.

Key Responsibilities:

  • Scheduling appointments: Conduct outbound calls to schedule appointments for dental clients in the US.
  • Ensuring client satisfaction: Ensure all scheduled appointments align with client preferences and availability.
  • Providing excellent customer service: Effectively handle inquiries and provide necessary information about services.
  • Maintaining accurate records: Maintain accurate records of calls and appointments in the CRM.
  • Meeting performance targets: Meet performance targets and adhere to call scripts and guidelines.
  • Collaborating with the team: Collaborate with the team to optimize appointment booking strategies.

Required Skills and Qualifications:

  • Excellent English communication skills: Excellent spoken English with a professional and clear tone.
  • Experience in US voice process: Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with dental industry: Familiarity with the dental industry is a plus.
  • Reliable equipment and internet connection: Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work night shifts: Ability to work in night and early morning shifts (India time).
  • Self-motivation and remote work skills: Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills: Strong organizational and time-management skills.

Benefits:

The ideal candidate will be offered a competitive salary structure linked to performance and appointment booking success.

About the Role:

This is a fantastic opportunity for someone who wants to work in a dynamic and fast-paced environment, interact with dental clients, and make a real difference in their lives.



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