Senior Business Solutions Consultant
4 days ago
Company Overview
NTT DATA is a leading IT services provider with a strong presence in the Trade Innovation space. Our team of experts has a deep understanding of the complexities involved in this domain.
Job Description
We are seeking an experienced Senior Business Solutions Consultant to join our Managed Services team. As a key member of our team, you will be responsible for providing production support to our Trade Innovation App. Your expertise in BA experience and knowledge of Trade Finance will be instrumental in driving success in this role.
Key Responsibilities:
- Provide production support to Trade Innovation App
- Work closely with developers to investigate and triage issues and resolve them
- Perform post-implementation verification and provide support during weekends
- Monitor Trade Innovation Support for issues and analyze them to provide solutions to vendors
- Collaborate with the team and business partners to ensure strict SLA compliance
- Create documentation to ensure supportability of analysis (FAQs, Support documentation)
- Experience with SIT testing and UAT Support for any issues
Requirements:
- Prior experience in Trade Innovation as a BA is preferred
- Knowledge of Agile methodology and scrum ceremonies is essential
- Must have experience working in a dynamic environment with tight deadlines
- Able to work collaboratively with cross-functional teams
- Strong problem-solving skills with a deep understanding of complexities
- Excellent communication and documentation skills
- Familiarity with trade finance concepts
What We Offer:
- Competitive salary: ₹8 lakhs - ₹12 lakhs per annum
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Ongoing training and support to enhance your skills
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