Enterprise Software Professional
2 weeks ago
About the Role:
This is an exciting opportunity to join ION as a Technical Consultant, supporting client requests and maintaining their extensions, interfaces, and processes following best practices. As a key member of our team, you will be responsible for providing technical expertise and guidance to clients, ensuring seamless integration and operation of our software solutions.
Key Responsibilities:
- Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur, including Business as Usual (BAU) support, static data maintenance, managing client's custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system.
- Attend Product trainings to gain knowledge of the system's functionality, architecture, and technical components.
- Gather and document technical requirements with guidance from lead, code to specifications.
- Demonstrate strong reporting and development skills.
- Participate in requirements analysis, custom code development (design/configuration/testing), and provide support for the client's business needs with some assistance from the team lead.
- Setup internal ION Product Environments for testing and validation as needed.
- Gain proficiency in one or more technical areas for the system (interfaces, deployment, performance tuning, database analysis, etc.).
- For EOD support, must overlap with US clients' EOD run hours typically from 6pm to 11pm US Central Time. For BAU support, must completely overlap EMEA CET hours and some US Eastern time coverage up to 12pm ET.
Required Skills and Qualifications:
- Openlink Endur/Findur Product experience in BAU and EOD support activities per role profile.
- BAU support for lower complexity items such as reports and running internal processes.
- Running EOD and troubleshooting as needed, loading prices, familiar with Openlink troubleshooting steps, log viewer configurations, reruns, etc.
- Connex message hospital troubleshooting and reprocessing is a plus.
- Worked on at least Openlink V18+.
- Some exposure to OpenJVS.
- Java knowledge as a foundation is required.
- Bachelor's or Master's degree in Computer Science, Engineering, Finance, Accounting, Economics, or a directly related IT field.
- 2+ years' industry experience in Software Design and Development or deployment.
- Experience with one or more of the following technologies: C# .NET, Java, C++, Soap Webservices.
- Minimum 2-year experience with one or more of the ION products or another ETRM/CTRM.
- Experience in designing, configuring, and troubleshooting installations of enterprise software in client environments is preferred.
- Experience with RDBMS such Oracle or MS SQL Server is required.
- Experience with writing SQL scripts in Oracle or MS SQL.
- Experience with Interface implementation following industry standard integration patterns.
- Fundamental networking knowledge.
- Ability to follow system deployment steps with little guidance from senior team members.
- Ability to follow design specifications with little guidance from senior resources.
- Experience working with Integrated Development environments such as Visual Studio, Eclipse, Visual Studio Code.
- Experience with source control and continuous integration tools (GIT, TFS, Confluence, Bamboo) and issue tracking systems (Jira, NetSuite) is required.
- Experience with office productivity tools such as Word, Excel, PowerPoint, and SharePoint.
- Strong understanding of relational database concepts.
- Strong Object-Oriented Skills.
- Strong analytical and problem-solving skills.
- Good written and oral communication skills.
- For on-site consultants, ability to work onsite at client locations as needed.
- Ability to work as part of a project team structure.
- Fast learner and self-starter.
About ION:
We are a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Career Opportunities:
We offer a competitive salary range of $120,000-$180,000 per year, depending on experience and qualifications. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
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