Industrial AI Systems Specialist

1 week ago

GTB Nager, India beBeeFieldEngineer Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

Hypervise - Eternal Robotics is at the forefront of Industrial AI transformation with its flagship platform. This platform enables real-time quality control and process optimization through cutting-edge computer vision and AI technologies.

We are seeking a dedicated Field Service Engineer to support our deployed systems at client sites in the Delhi NCR region. The ideal candidate will be hands-on with both hardware and software, ensuring peak performance, preventive maintenance, and timely troubleshooting of AI-powered computer vision solutions.

Key Responsibilities:
  • System Monitoring and Diagnostics
  • Conduct real-time system monitoring to detect and resolve anomalies.
  • Perform periodic hardware and software health checks.
  • Analyze system logs to identify data processing or image recognition errors.
  • Software & Algorithm Updates
  • Apply regular firmware and software updates across cameras, edge devices, and servers.
  • Collaborate with the engineering team to deploy and validate algorithm optimizations.
  • Data Management & Storage
  • Backup critical datasets and configurations.
  • Monitor and manage data storage capacity and integrity.
  • Archive historical data and ensure ongoing data reliability.
  • Hardware Maintenance
  • Calibrate cameras and inspect physical devices regularly.
  • Perform preventive tasks (lens cleaning, cable replacements, hardware checks).
  • Coordinate onsite repair or escalation for hardware replacements as needed.
  • System Optimization
  • Fine-tune algorithm parameters based on site conditions and feedback.
  • Analyze resource usage (CPU, GPU, memory) for performance efficiency.
  • Reduce latency in system operations for real-time processing.
  • Customer Support & Training
  • Provide on-site and remote technical support to client users and operators.
  • Conduct training sessions for customer teams on system usage and updates.
  • Establish a feedback mechanism to improve system performance and usability.
  • Reporting & Documentation
  • Maintain structured maintenance logs and system change records.
  • Create detailed performance and uptime reports for internal and client use.
  • Ensure documentation is updated for all configurations and interventions.

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