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Trade Dispute Analyst

3 weeks ago

Mumbai, Maharashtra, India Maersk Full time

Maersk is seeking a Trade Dispute Analyst to join our team. In this role, you will analyze disputes, identify areas for improvement, and develop strategies to enhance customer satisfaction.

Key Responsibilities
  • Review and analyze disputes to identify patterns and trends.
  • Develop and implement strategies to prevent disputes and improve customer satisfaction.
  • Collaborate with internal stakeholders to gather information and resources necessary to resolve disputes.
  • Communicate effectively with customers to explain the dispute resolution process and provide updates on progress.

The successful candidate will possess excellent analytical skills, be able to think critically, and have a strong commitment to customer satisfaction.