Senior Business Transformation Expert

2 weeks ago

Pune, Maharashtra, India HSBC Full time

Discover a career that will propel your professional growth.

HSBC offers exciting opportunities for experienced professionals like you to take on challenging roles and excel in their fields. As a global banking and financial services leader, we strive to be at the forefront of innovation and excellence.

We are currently seeking an accomplished Senior Business Transformation Expert to join our team.

In this role, you will:

  • Develop and maintain strong relationships with internal stakeholders by delivering high-quality consultancy services that meet their needs and exceed expectations.
  • Promote business benefits through effective communication and collaboration with all stakeholders, ensuring a smooth transition from current to future state.
  • Work as an expert across multiple projects or programmes simultaneously, guiding teams on requirements gathering, design, change, or implementation approaches, and conducting one-off business research and analysis tasks related to programme or project scope.
  • Develop innovative solutions that balance risk and reward, shaping business requirements and solution designs that encompass customer, people, process, policy, technology, system, data, infrastructure, and other key factors.
  • Coordinate requirements gathering, documentation, prioritisation, and traceability, working with multiple programme teams and senior stakeholders, and breaking down requirements into rigorous detail.
  • Champion business requirements and designs, providing detailed guidance on process design, considering risk, end-to-end, and cost.
  • Act as a subject matter expert, providing consultancy services and project management on design, development, and delivery of change initiatives with an open and innovative mindset.
  • Lead change implementation activities, providing steering and guidance to the team and regular updates to stakeholders.
  • Validate mitigation plans and manage changes through the change control process, challenging scope changes, budget overruns, and potential slippage.
  • Identify risks/issues, their dependencies, assess impacts on programme delivery schedule and benefit realisation, take ownership of critical issues, and ensure resolution within agreed timescales with minimum impact.
  • Promote a culture of achievements by identifying and removing barriers to project success.
  • Prioritise project decisions and actions, focusing on customer needs, and encourage the team to do the same.

To be successful in this role, you should meet the following requirements:

  • Proven business analysis experience combined with strong business knowledge and sound business sense.
  • Strong experience of delivering change into different audiences and managing implementation in banking environments.
  • Experience in delivering solutions for the Credit Lending business and knowledge of Global Risk Management in a banking context.
  • Stakeholder complexity – Manager Business Analysts will often need to gather requirements and agree designs across stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions.
  • Manager Business Analysts need to be able to shape business requirements and solution designs that encompass all aspects of the delivery (customer, people, process, policy, technology - system, data, infrastructure, etc).
  • Proven ability to work across regions while maintaining a global perspective.
  • Proven knowledge of advanced business analysis, requirements gathering, and design techniques.
  • Knowledge and experience of advanced change management and implementation management techniques and approaches.
  • Experience of managing teams who may be located remotely with the proven ability to motivate and lead people, employing appropriate management styles.
  • Strong decision-making and problem-solving ability.
  • Strong self-motivation and creativity, with good project management, communication, and analytical skills.

This is an exceptional opportunity to join HSBC's talented team and contribute to the company's continued success.

The estimated salary for this position is approximately £80,000-£110,000 per annum, depending on experience and qualifications.

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