Application Technical Lead

1 day ago


Bengaluru, Karnataka, India Prime Infosoft Full time

Join Our Team as an Application Technical Lead

We are seeking an accomplished and experienced Application Technical Lead to lead our Level 2 Support team at Prime Infosoft. As a key member of our technical leadership, you will be responsible for guiding the team in resolving complex technical issues and improving application performance.

Key Responsibilities:

  • Lead the Level 2 Support team in resolving complex technical issues, utilizing your expertise to guide and mentor team members.
  • Develop and maintain comprehensive knowledge base articles and user guides to support the support team.
  • Foster collaboration among cross-functional teams to resolve issues and improve application performance.
  • Mentor and train junior team members to develop their technical skills and knowledge.
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation within the team.

Qualifications and Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Proven experience working in Level 2 application support, with a strong understanding of software troubleshooting and problem-solving methodologies.
  • Strong leadership and mentoring skills, with the ability to motivate and guide team members.

Salary: Estimated $100,000 - $130,000 per annum, depending on location and experience.



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