Security Information Event Management Specialist
4 weeks ago
Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.
We are seeking a skilled Security Information Event Management Specialist to join our team. The successful candidate will be responsible for coordinating security incident/tickets located inside Rapid7 (cloud SIEM), reviewing and remediating security incidents, and providing timely and accurate assistance to end-users within the organization's desktop computing environment.
Key Responsibilities:
- Review and remediate security incident/tickets located inside Rapid7 (cloud SIEM).
- Understand client's business objectives/impact and apply expertise to timely resolve issues and ensure customer success.
- Recommend vulnerabilities that should be remediated.
- Keep customer informed of case resolution.
- Develop and maintain strong relationships with customers.
- Critical thinking and sound problem-solving skills.
- Fantastic oral and written communication.
Requirements:
- 5+ years of relevant experience.
What's Next?
If you are looking for a challenging and rewarding career opportunity, please forward your resume to our HR department.
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