Customer Support Director
1 week ago
Job Title: Customer Support Director
Summary: As a Customer Support Director at Tresata, you will oversee the entire customer support function, ensuring timely and effective resolution of customer issues. You will lead a team of support representatives, providing guidance and mentorship to ensure high performance and customer satisfaction.
- Key Responsibilities:
- Lead and manage the customer support team
- Provide guidance and mentorship to team members
- Ensure timely and effective resolution of customer issues
- Manage and enforce Service Level Agreements (SLAs)
- Generate regular reports for management
Requirements: To be successful in this role, you will need a Master's degree in Information Management or a relevant field, along with 12-15 years of experience in technical support. You should have a deep understanding of the product support cycle, SLA measurement, and adherence. Additionally, you should have experience working with stakeholders and leadership teams.
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Customer Support Director
2 weeks ago
Bengaluru, Karnataka, India MaxVal Full timeJob Title: Director - Customer SupportJob Summary: We are seeking a skilled and experienced Director of Customer Support to lead our customer support team at MaxVal. This role is responsible for ensuring high levels of customer experience and satisfaction, and the smooth operation of post-production implementations and support. The ideal candidate will have...
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Customer Support Director
3 weeks ago
Bengaluru, Karnataka, India MaxVal Full timeJob Summary: MaxVal is seeking a highly experienced Director of Customer Support to lead our dedicated customer support team. This individual will play a crucial role in ensuring high levels of customer experience and customer satisfaction, and the smooth operation of post-production implementations and support. The Director will manage and lead issue...
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Customer Support Director
3 weeks ago
Bengaluru, Karnataka, India Tresata Full timeJob Title: Customer Support DirectorA Customer Support Director at Tresata is responsible for leading a team of customer support representatives and onboarding specialists. The ideal candidate will have a deep understanding of product support cycles, SLA measurement, and adherence.Key Responsibilities:Lead and manage a team of customer support...
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Customer Support Director
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Customer Support Director
2 weeks ago
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Customer Support Director
3 weeks ago
Bengaluru, Karnataka, India MaxVal Full timeJob Summary:We are seeking a seasoned and accomplished Director of Customer Support to lead our dedicated customer support team. This individual will play a pivotal role in ensuring exceptional customer experiences and satisfaction, as well as the seamless operation of post-production implementations and support. The successful candidate will be responsible...
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Customer Support Director
3 weeks ago
Bengaluru, Karnataka, India MaxVal Full timeJob Summary: MaxVal is seeking a seasoned Customer Support Director to lead our dedicated customer support team. This individual will play a crucial role in ensuring high levels of customer experience and satisfaction, and the smooth operation of post-production implementations and support. The ideal candidate will have a proven track record of managing and...
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