Telehealth Specialist

1 week ago

Bengaluru, Karnataka, India beBeeTelemedicine Full time ₹ 15,00,000 - ₹ 28,00,000
Medical Officer - Virtual Consultation

We are seeking a dedicated and compassionate medical professional to provide high-quality teleconsultation services to patients, ensuring effective and efficient remote healthcare delivery. This position requires excellent communication skills, a strong understanding of medical practices, and the ability to manage a full-time 8-hour shift.

Key Responsibilities:

  • Patient Consultations: Conduct virtual consultations with patients via virtual telehealth platform.
  • Evaluate patient medical histories, symptoms, and complaints through digital communication.
  • Provide medical advice, diagnose conditions, and develop treatment plans.

Clinical Documentation:

  • Maintain accurate and detailed patient records in the electronic health record (EHR) system.
  • Ensure compliance with healthcare regulations and privacy standards.

Patient Education:

  • Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
  • Address patient questions and concerns promptly and professionally.

Coordination of Care:

  • Adhere to telemedicine best practices and organizational protocols.
  • Participate in quality assurance activities to improve telehealth service delivery.
  • Lead the development and continuous improvement of clinical SOPs and workflows for e-consultations, while overseeing and auditing the Medical Officer team to ensure high-quality, protocol-compliant patient care through the mobile application.

Qualifications:

  • Education:
  • Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)

Experience:

  • Minimum of 8-10 years of clinical experience in a healthcare setting.
  • Previous experience in telemedicine or virtual healthcare services is highly desirable.

Skills:

  • Strong clinical assessment and diagnostic skills.
  • Excellent verbal and written communication skills.
  • Proficiency with telehealth platforms and electronic health records (EHR).
  • Empathy and patient-centric approach.
  • Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory)

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