Operations Support Specialist

1 week ago

Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 2,50,000
Job Overview

This role offers a unique opportunity to contribute to the success of our spiritual travel operations.

We are seeking an enthusiastic and detail-oriented individual to join our team as an Operations Intern. In this role, you will play a vital part in ensuring a smooth post-booking experience for our users.

As the primary point of contact, you will guide customers through their journey with timely updates, support, and follow-ups.

Key Responsibilities
  • Connect with users after booking to confirm details and provide guidance on next steps.
  • Share and update yatra itineraries and assist with changes or clarifications.
  • Help customers redeem coupons or discounts and resolve related queries.
  • Serve as the single point of contact for customers, ensuring a seamless experience throughout their journey.
  • Collect post-travel feedback to improve future yatras.
  • Coordinate with internal teams to ensure timely communication and service delivery.

This internship provides a chance to gain first-hand experience in spiritual travel operations, customer engagement, and service workflows. You will also develop your skills in a dynamic and supportive environment.

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