Trade Operations Specialist

2 weeks ago


Mumbai, Maharashtra, India DBS Bank Full time

Job Summary

We are seeking a highly skilled and experienced Senior Officer - Trade Operations to join our team at DBS Bank. The successful candidate will be responsible for managing the operations of our Import Payments Team, ensuring seamless processing of trade finance transactions, and maintaining exceptional client services.

Key Responsibilities

  • Monitor and process trade finance transactions in accordance with internal processes and external regulatory guidelines.
  • Maintain client services to the highest standards and manage stakeholder relationships.
  • Provide support as needed in various departments, including reporting, transaction creation, and customer service.
  • Strengthen relationships with stakeholders and client-facing branches, resolving payment queries and issues promptly.
  • Conduct internal and external customer meetings, requiring strong interpersonal, analytical, and presentation skills.
  • Identify and highlight process risks, working on process improvements and ensuring seamless team productivity.

Requirements

  • Minimum 8-10 years of experience in trade finance operations, with a strong understanding of FEMA and managed trade finance operations.
  • Excellent client management skills, business orientation, and a positive attitude towards teamwork.
  • Ability to ensure smooth transitions, manage processes, and metrics on a day-to-day basis.
  • Capability to identify areas of risk and suggest mitigations.
  • Knowledge of UCP 600, ISPB, URDG, and Microsoft applications.

Education and Qualifications

  • Graduate or postgraduate degree.

Working Relationship

  • Excellent communication and presentation skills.


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