Desktop System Administrator

16 hours ago


Tirupati, Andhra Pradesh, India beBeeTroubleshooting Full time ₹ 8,00,000 - ₹ 12,00,000

Join a dynamic team of technical experts and take on the challenge of providing top-notch desktop support.

Job Overview:
  • Technical Support Specialist
    • Poseidon is seeking a highly skilled Technical Support Specialist to provide first-level technical assistance to our team. The ideal candidate will have a strong understanding of hardware, software, and network issues.
  • Key Responsibilities:
    • Hardware Support
      • Install, configure, and maintain desktop systems and peripherals, ensuring seamless operation.
    • Software Support
      • Troubleshoot and resolve technical problems promptly, minimizing downtime.
    • Documentation
      • Document incidents, solutions, and maintain accurate records, facilitating knowledge sharing.
    • User Support
      • Assist in the setup and configuration of new equipment, ensuring timely resolution of user queries and issues.
      • Communicate effectively with end-users to understand their needs, fostering a positive experience.
    Required Skills:
    • Troubleshooting
      • Troubleshoot desktop and laptop hardware, identifying and resolving complex issues.
    Desirable Skills:
    • Remote Support Tools
      • Proficiency in remote desktop support tools, enabling efficient and effective support delivery.


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