Leading Credit Card Fraud Investigator Position

3 days ago

Cochin, Kerala, India beBeeFraud Full time ₹ 8,22,567 - ₹ 14,84,197
Senior Fraud Analyst Role

We are seeking a seasoned Senior Fraud Analyst to join our team in the fraud and dispute process.

The ideal candidate will have 1-4 years of experience in fraud management, dispute resolution or related operational roles within the payments or banking industry.

Key Responsibilities:

  • Analyze and investigate fraud cases to protect clients from financial losses.
  • Review transaction details, customer claims and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Fraud Prevention Strategies: Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
  • Provide detailed and accurate documentation of case outcomes and escalate complex or high-risk issues to the team lead or manager.
  • Mentor junior associates by sharing best practices and providing guidance on complex cases.

Required Skills & Qualifications:

  • Any Graduate degree with a strong understanding of payment processing systems and fraud detection methodologies.
  • Excellent analytical skills with the ability to interpret complex transaction data and detect irregularities.
  • Strong problem-solving skills and attention to detail.
  • Effective communication and interpersonal skills with the ability to work collaboratively in a team environment.
  • Able to handle confidential information with integrity and discretion.

Benefits:

  • This role offers a dynamic and challenging environment for those passionate about fraud prevention and risk management.
  • Ongoing training and professional development opportunities.

Apply Now:

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