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Global Pharmaceutical Specialist

1 week ago

Mumbai, Maharashtra, India Sinobright Pharmaceutical Co.,Ltd Full time

We are looking for a dedicated and experienced Global Pharmaceutical Specialist to join our team at Sinobright Pharmaceutical Co.,Ltd. As a critical member of our organization, you will be instrumental in establishing and maintaining strong relationships with our customers.

The ideal candidate will possess a Bachelor's degree or above in medicine, biology, chemistry, pharmacy, or a related field, along with 3 years of technical support experience in the pharmaceutical excipients industry. Preference will be given to candidates with experience in leading companies in the industry, such as BASF and Ashland.

Your key responsibilities will include collaborating with sales teams to address technical queries from customers, participating in on-site visits to understand customer needs, and providing product introductions. You will also be responsible for responding to customer feedback and complaints in a timely manner, working closely with factory technicians to resolve customer concerns.

Furthermore, you will be responsible for improving and optimizing internal technical databases, collecting product information, and gathering customer feedback to enhance our services.