Digital Transformation Strategist

2 weeks ago


Gurgaon, Haryana, India AHEAD Full time

We are seeking a highly experienced ServiceNow Principal Technical Consultant to join our team at AHEAD.

Company Overview

AHEAD builds platforms for digital business by leveraging advances in cloud infrastructure, automation, analytics, and software delivery. We help enterprises deliver on the promise of digital transformation by creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.

Job Description

This role requires a subject matter expert on the ServiceNow platform with strong experience designing, developing, and deploying solutions utilizing the ServiceNow platform. The successful candidate will work with a collaborative team to lead development efforts, ensure well-documented results, and deliver quality solutions.

Responsibilities:
  • Participate on project teams to deploy solutions on the ServiceNow platform
  • Lead a team of technical delivery resources
  • Lead development and testing activities on ServiceNow
  • Lead in the architecture and design of complex solutions
  • Lead the creation of written deliverables
  • Lead client demos and working sessions
  • Lead integration design sessions and deployment
  • Participate as a technical expert in client workshops
  • Influence direct team members and external customers regarding policies, best practices, and procedures
  • Mentor junior staff and support project leadership
  • Obtain and maintain certifications with associated qualifications
Required Skills and Qualifications

The ideal candidate will possess certification(s) in ServiceNow Implementation, ITSM, CSM, Discovery, Service Mapping, and/or Event Management. Experience implementing ITSM, CSM, and/or ITBM, ServiceNow Discovery, Service Mapping, and/or Event Management is also essential. Additionally, expertise in at least one ServiceNow suite and strong skills integrating ServiceNow with third-party tools are required.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid company holidays, paid time off, and paid parental and caregiver leave.

Estimated Salary Range

$140,000 - $180,000 per year, depending on experience.



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